Electric Vehicle Subscription

VIDA ADVANTAGE

Your scooter truly comes alive when

you connect to our mobility system.

Choose the perfect plan for you.

Complimentary plans with your VIDA V1: Limited Period Offer

CHARGE

Stay connected to the charging grid

  • Unlimited Citywide Fast Charging
    Recharge as much as you like at one of your fast-charging stations, easily located with the MyVIDA app


  • Priority Charging Station Reservation
    Pre-book your slot in advance with the MyVIDA app


SECURE

The best tech to keep your VIDA safe

  • Theft + Accident Alert
    Notifications of unusual activity, straight to your phone


  • Track My VIDA Service
    Track the exact location of your scooter with your phone


  • Ping My VIDA Service
    For dark or challenging locations, your scooter uses light and sound to indicate its location


  • Geo Fencing
    Operate your scooter within specific boundaries


  • Remote Immobilization
    Immobilise your scooter with MyVIDA app


  • Custom Riding Modes
    Unlock personalised riding preference such as Regen, Top Speed and Acceleration


Most important Terms & Conditions

·         The Subscription plans can be availed only by the owners of two wheeler EV vehicles of Hero MotoCorp (HMCL) under the brand VIDA (Vida owners).

·         Charge and Secure plans are complimentary for all customers taking delivery of the VIDA V1 till 31st May, 2023.

·         Complimentary subscription plans are valid for a period of six months from the date of purchase of the VIDA V1.

·         Benefits offered under any plan is subject to change, any time at the discretion of HMCL, without any prior notice.

·         Unlimited Access to free fast charging stations will be available only to the customers subscribed for Charge Plan. Other customers may access the fast charging stations on payment basis.

·         Free Roadside assistance (RSA) is valid for 12 months from the date of invoice.

·         To avail road side assistance, request must be raised by the customer either through the VIDA App or by calling at the VIDA helpline number 18002668432.

·         Maximum distance covered under RSA is 50 Kms. Additional charges, in case of distance more than 50 Kms, to be borne directly by the customer.

·         For RSA additional charges such as Toll fee etc. to be directly paid by the customer to the RSA service provider.

·         Any parts or spares replaced during Roadside assistance will be directly charged to the customer.

·         HMCL reserves the right to withdraw roadside assistance service for any customer, in case of misuse or abuse of the service by the customer.

·         HMCL reserves the right to modify, alter, amend and/or change any and/or all of the terms and conditions, at any time without prior notice

·         HMCL shall not be responsible for any expense incurred by the customers, including internet charge and any technological issues, including network problem.

·         All subscription plans shall be subject to Force Majeure conditions.

·         All disputes w.r.t. Subscription plans shall be settled under the New Delhi, India jurisdiction only.