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b. Phone No., Call Center Timings, E-Mail ID, Website, and restrictions of serviceable geography

Toll Free No. of VIDA: 1800 266 8432

Timing : Monday to Sunday, 9 am to 6 pm

or e-mail us at

response@support.vidaworld.com

Website

www.vidaworld.com

When the VIDA team reaches out to our esteemed customers at their place, the following restrictions apply: -

* 25km is the Pick Up Limit. If the customer has Subscription then it is not chargeable.

* 25km is Drop Limit. If the customer has Subscription then it is not chargeable

* 25km is Periodic Maintenance limited. Suitable Charges apply to come and perform periodic maintenance at home over and above periodic maintenance, which is also possible at workshop.

* 50km is the Towing Limit if the Towing is part of the subscribed plan. Nevertheless, 1st year is free at time of new vehicle sale.