Go the extra mile, worry-free with VIDA's extended battery warranty plan for 5 years and/or 60,000 kms
3+2 year
protection
Complete coverage of both
failure and performance
Hassle-free transfer
of ownership
Benefits Of VIDA Battery+
All Inclusive Plan
Get complete coverage not only when the battery fails but also when the performance degrades by more than 30%.
Comprehensive Coverage
Avail complete coverage of battery replacement and labour costs. You’re covered against all expenses.
High Resale Value
Enjoy a higher resale value, as the warranty is fully transferable to the new owner
5 Years Coverage For Your Peace Of Mind
Ride worry-free. The Battery+ plan provides complete coverage for your VIDA Electric Scooters battery for 5 years or 60,000 km.
Availing Benefits
The claims journey is effortless and efficient. Read below to know how to go about it:
Visit any VIDA Authorised service centre in India and carry your policy document.
Get the battery tested; our service technicians will be happy to assist you with this.
If battery failure or degradation is found, get a replacement or repair done easily.
Frequently Asked Questions
What are the key features of Extended Warranty ?
Add extra peace of mind with the VIDA Battery+ Plan:
- Covers full battery replacement costs
- Enjoy up to 60,000 km of worry-free rides
- Boosts resale value with transferable coverage.
- Zero labour charges
What is the Extended Warranty plan ?
The Extended Warranty plan provides peace-of-mind to customers by extending the base warranty (available for 3 years from delivery) for an additional period of 2 years (i.e. to the 4th & 5th year). The plan provides coverage for both product failure and performance degradation. Performance degradation coverage will be triggered if the State of Health (SoH) of the battery is below the 70% threshold.
What is the coverage period of the Extended Warranty ?
Extended Warranty covers the battery for a 2 year period post 3 years of manufacturer warranty. There is a limit of 60,000 Km for availing the plan benefits. This helps contain unnecessary part replacement cost for the customer and helps provide 5 year visibility for the covered part(s) & reduces the total cost of ownership.
What does it cover ?
Company will provide replacement/repair of the parts (Battery)) that are damaged due to manufacturing defects or workmanship, at free of cost including the labour charges. The defective parts will be the company's property.
What is not covered under the Extended Warranty plan ?
The following are not covered under the VIDA Battery+ Plan
Physical damage: Any damage caused by external physical impact is not covered.
Negligence: Issues arising from improper use or maintenance are excluded
Modifications: Unauthorized modifications void the warranty.
Accidents: Damage from accidents is not part of the plan.
Natural disasters: Fire, flooding, or damages from similar events are not covered.
Preventable issues: Anything preventable or outside manufacturing defects isn’t included.
Please refer to the VIDA Battery+ Terms & Conditions for more details.
Is the Extended Warranty transferable ?
Yes, the VIDA Battery+ Plan is fully transferable! If you sell your VIDA Electric Scooter, just visit any VIDA-authorized service centre with the policy document to transfer the warranty to the new owner.
How can I claim the Extended Warranty ?
It’s easy! Just visit any authorized VIDA service centre with your warranty certificate. If your issue is covered, the team will take care of everything, including coordinating with Acko to process your claim.
Where can I buy the Extended Warranty from ?
You can purchase the VIDA Battery+ Plan either at select VIDA-authorized dealerships or directly through Acko, giving you flexible and convenient options.
When can I buy the Extended Warranty ?
You can add this extra protection within 180 days of purchase or before you hit 25,000 km on your VIDA Electric Scooter. Just visit your nearest VIDA dealership to get started.