Published by VIDA
Read Time: 2 mins
Date: 5th Feb, 24
| Summary |
| Electric scooter build quality plays a key role in long-term reliability and safety. Learn what to check before buying, from chassis strength and IP ratings to safety certifications, and see how VIDA compares against these essential durability standards. |
Electric scooters are becoming more popular in India. In FY2026, 14,01,818 electric two-wheelers were sold, a 21.81% increase from the previous year.
But as more people switch to EVs, build quality is getting more attention. By October 2024, the Central Consumer Protection Authority (CCPA) had received over 12,000 after-sales complaints about major electric two-wheeler brands. A LocalCircles survey also found that safety and performance concerns rose from 2% to 17% after a series of EV fire incidents.
So, before you compare range or features, it is worth asking one simple question: Will this scooter stay reliable for years to come?
Most buyers compare range and top speed first. But these features do not tell you how well a scooter will last.
The J.D. Power 2025 India Two-Wheeler Initial Quality Study found 98 problems per 100 vehicles (PP100) among high-mileage owners for electric scooters, almost twice as many as other two-wheelers. The most common issues were:
Brakes
Lights and electrical systems
Fit and finish
The McKinsey India Mobility Consumer Survey found that buyers care most about:
Reliability
Purchase price
A lot of these concerns trace back to common electric scooter myths that deserve a closer look.
The good news is that quality is improving. Approximately 61% of electric scooter owners reported experiencing fewer problems than expected. That is why it pays to look beyond the spec sheet and choose a scooter built for everyday reliability, like VIDA, powered by Hero MotoCorp.
A spec sheet tells you how a scooter performs on day one. Build quality indicates how well it will perform over years of daily riding. Before you buy, check these key factors.
The chassis is the foundation of your scooter. A high-strength steel frame is better suited to handle rough roads and daily wear than lighter frames that may flex over time.
Ground clearance is just as important, especially during the monsoon. Most electric scooters offer 150–160 mm of ground clearance, but flooded roads and uneven surfaces can be challenging. Also look for disc brakes with Combined Braking System (CBS) for better control in both wet and dry conditions.
IP ratings, defined by IEC 60529, use two digits. The first digit indicates dust protection, while the second indicates water resistance.
For Indian riding conditions, look for:
IP67 battery protection or higher
IP68 motor protection, where available
These ratings help protect key components from dust, heavy rain, and temporary water exposure.
If you plan on riding an electric scooter in rain, an IP67-rated battery can withstand temporary submersion of up to 1 metre for 30 minutes under controlled test conditions. It offers added peace of mind during the monsoon, though deep flooding should always be avoided.
Pro Tip |
Buying your first electric scooter? Choose one with IP67/IP68 protection, AIS-156-compliant battery safety, and ARAI/ICAT certification. These features help improve durability, especially on India's dusty roads and during the monsoon season. |
Safety certifications are just as important as range and performance. Before buying, check that the scooter is ARAI- or ICAT-certified and complies with the latest AIS-156 safety standards, which align with EU safety requirements.
Look for features such as:
Battery Management System (BMS) protection
Thermal propagation testing
Battery traceability
Audio and visual thermal warnings
Before making your decision, ask:
Is the battery ARAI- or ICAT-certified?
Does the scooter meet the latest AIS-156 requirements?
What are the IP ratings for the battery and motor?
These simple checks can help you choose an electric scooter that stays safe and reliable through daily commutes, hot summers, and the monsoon.
So how does VIDA, powered by Hero MotoCorp, perform against this durability checklist? Here is a direct comparison.
Durability factor | What to look for | VIDA EV Scooters |
Initial quality | Low PP100 score | 58 PP100 (highest-ranked in the electric two-wheeler segment) |
Motor protection | IP68 (sustained water immersion + dust-tight) | IP68-rated PMSM motor across all models |
Battery protection | IP67 minimum | IP67-rated Li-ion removable batteries on all models |
Vehicle warranty | 3+ years standard | 5 years / 50,000 km (included) |
Battery warranty | 2+ years standard | 3 years/30,000 km included; opt-in Extended Warranty up to 5 years / 60,000 km |
Charging flexibility | Multiple methods | Three methods: direct charge, removable battery at any 5A socket, 5,900+ fast-charging stations across 500 cities |
The VIDA V2 Pro and V2 Plus come with cruise control from 30 to 60 km/h, while the V2 Pro also offers a Custom Ride Mode with over 100 riding combinations.
Every VIDA scooter receives over-the-air (OTA) updates, so the software stays up to date without a visit to a service centre. Features like crash and fall alerts and geo-fencing add another layer of safety.
Build quality is more than a single feature. It is the combination of durable engineering, safety, smart technology, and long-term support. Explore the VIDA scooters range to find a scooter built for everyday reliability.
A lithium-ion battery usually lasts 3 to 5 years, depending on how it is used and maintained. A scooter with a strong steel chassis can last much longer with regular servicing. VIDA offers a 3-year/30,000 km battery warranty, with an optional extended warranty plan extending coverage to 5 years/60,000 km.
Choose a scooter that is ARAI- or ICAT-certified and complies with the latest AIS-156 safety standards. These certifications cover battery safety, thermal protection, water resistance, and electrical performance.
No. Electric scooters are water-resistant, not waterproof. Check the IP ratings for both the battery and motor. An IP67-rated battery can handle temporary submersion of up to 1 metre for 30 minutes under controlled conditions.
The first digit in an IP rating shows dust protection, while the second shows water protection. IP66 protects against powerful water jets, and IP67 adds protection against temporary submersion. For Indian roads and the monsoon, choose a scooter with at least an IP67-rated battery and a high IP rating on the motor for better durability.