VIDA 101: Self-Care Guide for Your VIDA EV Scooter

 

Published by VIDA

Read Time: 3 min

Date: 08th Jan 26

 

Rider riding VIDA electric scooter after charging it.

 

The shift to EVs introduces a whole new world of riding, but the unfamiliarity of maintenance and troubleshooting can be a hurdle. With the VIDA EVOOTER, however, the experience is so familiar and user-friendly that you can easily manage EV maintenance, cleaning, and diagnostics on your own.

Here’s a guide of essential self-service tips to keep your EVOOTER running smoothly, empowering you to tackle any charging issues and everyday maintenance tasks with ease.

 

Cleaning Your VIDA: Keep It Spotless

Keeping your VIDA clean not only helps the scooter look and perform better but also ensures that key components remain in top condition.

  • Routine Cleaning: Use the microfiber cloth to wipe down the body and surface of your scooter. For a deeper clean, use a gentle shampoo every other week. Though the VIDA is IP 67 & 68 rated, be careful with water penetrating sensitive parts such as the motor, battery, and charging ports.

  • Protective Covering: When not in use, consider covering your VIDA with a body cover. This helps prevent dust, dirt, and weather damage.

  • Battery and Motor Care: Avoid washing the battery and motor directly. Instead, clean the area around these components gently to prevent moisture damage.

Diagnosing Common Issues: Your VIDA Is Smarter Than You Think

One of the advantages of owning a VIDA is that it comes with a variety of features to help you easily diagnose and resolve minor issues at home.

  • Check Battery Status: VIDA comes with the My VIDA app that helps you monitor your scooter’s battery status. Regularly check for charging issues and battery health, and ensure it’s within the optimal range (20%-80%) for best performance.

  • Inspect for Error Codes: VIDA EVs are equipped with an onboard diagnostic system that can alert you to any potential problems. Use the My VIDA app or the scooter’s display to check for error codes and follow the troubleshooting steps suggested by the app.

  • Charging Issues: If you experience charging issues in your EV, ensure the charging port and socket are clean and free from dust and moisture. If the charging process is slow or interrupted, verify the charger’s connection and the battery’s health.

     

EV Maintenance: Essential Tips

Regular maintenance is key to keeping your EV in top condition, and some of it can be done at home. 

  • EV Battery Care: Ensure that you don’t let your battery drain completely. Charging your scooter between 20% and 80% extends the life of the lithium-ion battery.

  • Tyre Maintenance: Proper tyre pressure is crucial for a safe and smooth ride. Keep the front tyre at 22 PSI and the rear tyre at 29 PSI. Regularly inspect your tyres for wear and damage, such as bald spots or cracks, and replace them if necessary.

  • Braking System: VIDA’s regenerative braking system recovers energy during braking, reducing wear on the brake components. To maximise its benefits, decelerate slowly and avoid sudden stops. This also helps extend the life of your brakes, ensuring fewer repairs.

When to Seek Professional Help

Self-service is great for routine maintenance, but some issues require professional assistance. Here’s when it’s time to contact VIDA’s service network:

  • Battery Performance Issues: If your EV battery isn’t holding a charge properly or depletes quickly, it's best to seek expert assistance. VIDA’s service network is well-equipped to handle battery-related issues.

  • Motor or Electrical Problems: If you experience a loss of power or suspect electrical issues, a trained technician will need to diagnose the motor and wiring systems to ensure everything is functioning optimally.

  • Advanced Diagnostics: If the app or on-board diagnostics show error codes that you can't resolve on your own, don’t hesitate to reach out to VIDA’s service centres for help.

     

With the right knowledge and tools, maintaining and troubleshooting your VIDA EV can be a simple and satisfying experience. From EV charging care to cleaning and diagnosing issues using the VIDA app, you can handle many tasks at home. For more complex issues, VIDA’s extensive service network ensures expert help is always within reach.

By taking a hands-on approach, you not only extend the life of your VIDA but also enjoy the peace of mind that comes with knowing you can handle minor repairs and maintenance whenever necessary.